Refund policy
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Return Window
You have 30 days from the date of receiving your order to return items. - 2. Eligibility for Returns
- Items must be unused, in the original packaging, and in resellable condition.
- Certain products like [insert any exclusions, e.g., "personalized items, perishable goods"] are non-returnable for hygiene or customization reasons.
3. How to Return an Item
- To initiate a return, please contact us at info@noname82.com with your order number and the item(s) you wish to return.
- Once we receive the returned item(s), we’ll process your refund to the original payment method within 5-7 business days.
4. Refunds & Exchanges
- Refunds will be issued in the same form of payment used for the original purchase.
- If you’d prefer an exchange for a different size or color, we’ll send you a replacement at no additional cost.
5. Shipping Fees
- Original shipping fees are non-refundable, and customers are responsible for return shipping unless the item is defective or incorrect.
6. Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately at info@noname82.com. We’ll send you a replacement or offer a full refund at no extra cost.
We appreciate your business and strive to make every purchase a positive experience. If you have any questions, don’t hesitate to reach out!